Frequently Asked Questions
Everything you need to know about our bite-sized treats.
How are your cupcakes shipped to ensure freshness?
We ship our cupcakes in custom-designed, insulated packaging with ice packs to ensure they arrive fresh and delicious at your doorstep, regardless of the weather.
Do you offer gluten-free or vegan options?
Yes! We have a dedicated selection of both gluten-free and vegan bite-sized cupcakes that are just as delicious as our original flavors.
Can I schedule a delivery for a specific date?
Absolutely. During the checkout process, you can select a future delivery date from our calendar to ensure your treats arrive exactly when you need them for your special event.
What is the shelf life of Baked by Melissa cupcakes?
Our cupcakes are best enjoyed within 24-48 hours of arrival. If you wish to save them for later, they can be stored in the freezer for up to two weeks in their original packaging.
Do you offer nationwide shipping?
We sure do! We ship to all 50 states via FedEx to ensure our bite-sized treats can be enjoyed by everyone across the country.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact our customer service team within 48 hours of delivery and we will make it right.